Our roof required a series of small, but technical repairs at different locations. Water was bypassing flashing at corners in the roof and leaking. We had other companies try to solve the issue by "patching" the problem, but this only made it worse somehow.
That is when we called R&L and Marcelino gave us a bid that same afternoon. He showed me how the previous contracted had made a few mistakes when diverting water through a series of complex bump out windows and corners in the roof-line. He also showed me how he was going to fix the root-cause and not only patch the problem. By the next week his guys were already working on the roof and got everything done by the end of the day.
Since then, we've had a bit of rain and a bit of ice, and so far the roof appears to be working properly. Overall, I am pretty glad we went with R&L roofing. During this second go-around trying to fix my roof, we had several other bids. Several roofing contractors wanted to continue to do more patch work, but Marcelino showed me why that would eventually lead to problems, while other contractors also correctly identified the root cause (flashing) but wanted to charge a lot more for the project.